1. Accepted Payment Methods
Bodensatz accepts major credit and debit cards, as well as other secure payment methods displayed at checkout. Available payment options may include:
Visa
Mastercard
American Express
Discover
Other secure digital payment services, if listed at checkout
All payments must be authorized and successfully processed before an order is confirmed.
2. Payment Authorization
When you place an order, you authorize Bodensatz to charge the total amount of your purchase, including applicable taxes and fees, to your selected payment method.
If a payment is declined or cannot be authorized, the order will not be processed.
Bodensatz reserves the right to cancel or hold any order for suspected fraud, unauthorized activity, or verification concerns.
3. Pricing and Currency
All prices listed on the Bodensatz website are displayed in U.S. dollars (USD), unless otherwise stated.
Prices are subject to change without prior notice. However, once an order is confirmed and payment is successfully processed, the price at checkout will not be altered.
4. Taxes
Applicable sales tax will be calculated and displayed at checkout based on the shipping destination and relevant state and local tax regulations.
Customers are responsible for complying with any additional local tax requirements that may apply.
5. Order Confirmation
After successful payment, customers will receive an order confirmation email containing order details. If you do not receive confirmation, please check your spam folder or contact customer support.
Receipt of an order confirmation does not guarantee acceptance if further verification is required.
6. Fraud Prevention and Verification
To protect customers and maintain secure transactions, Bodensatz may:
Request additional identification or verification
Delay shipment pending payment review
Cancel transactions suspected of fraudulent activity
Bodensatz reserves the right to refuse service in cases of suspected misuse or unlawful activity.
7. Chargebacks and Disputes
Customers are encouraged to contact Bodensatz directly to resolve any billing concerns before initiating a chargeback with their financial institution.
Unauthorized or fraudulent chargebacks may be subject to investigation and documentation review.
8. Payment Security
Bodensatz uses secure payment processing systems designed to protect customer financial information. Payment details are transmitted using encrypted technology in accordance with industry standards.
We do not store full credit card information on our servers.
9. Limitation of Liability
Bodensatz is not responsible for fees, penalties, or overdraft charges imposed by your financial institution due to payment authorization or processing timing.
10. Contact Information
For payment-related questions, please contact our support team through the Contact page on our website and include your order number for reference.